Sleep Inn and Suites

Hotel Policies

Pet-Friendly Hotel in Austin

Bring your pet along when you stay at our pet-friendly hotel in Austin, Texas. Well–behaved cats and dogs are permitted in our guest rooms. There is a cleaning fee of $25 USD per night, per pet. There are 2 pets allowed per room, with a maximum weight limit of 60 lbs. This cleaning fee allows us to maintain our rooms for future guests here at our pet-friendly hotel in Austin.

Reservation Policy

GUARANTEE POLICY

Your room will be held until 7:00 AM the morning following your scheduled arrival date. If you do not arrive and do not cancel your reservation by the cancellation deadline, your credit card will be charged 1 night’s stay plus tax.

CANCELLATION POLICY

You can cancel reservations free of charge no later than 6PM Central Time (CT) time on the day of arrival with the exception of advanced purchase reservations*
* All Advance Purchase Reservations are non-refundable and cannot be canceled or changed without penalty.

Privacy Policy

This privacy policy sets out how Sleep Inn & Suites uses and protects any information that you give Sleep Inn & Suites when you use this website. Any information we ask you to provide will only be used in accordance with this privacy policy. Sleep Inn & Suites may change this policy from time to time. Please consult this page for any updates. This policy is effective from 10/1/2014.

WHAT WE COLLECT

Sleep Inn & Suites may collect, store and use the following forms of personal data:
  • Name
  • Contact information including email address
  • Information about your computer, visits, and use of this website (including IP address, location, browser type, referral source, length of visit and number of page views).
  • Information about transactions carried out between you and Sleep Inn & Suites on the website.
  • Any other information that you choose to send us.

WHAT WE DO WITH THE INFORMATION

Sleep Inn & Suites obtains the above information to understand your needs and provide you with a better booking experience and stay. In particular, we use the information for the following reasons:
  • Internal record keeping
  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may provide your information to third party partners in good faith.
  • We will never sell your information.

SECURITY

We have established physical, electronic, and managerial procedures to safeguard the information we collect online. These safeguards include encrypted transmissions. No method of transmission or electronic storage is 100% secure, however, and we cannot guarantee security either before, during, or after the transmission of information on our website. For more information, please visit the Privacy Policy.